Delivery Policy
Shipping Coverage
We ship to the United States and Canada. Free shipping is available on global orders over $69 USD.
We ship to the United States and Canada. Additionally, we offer paid express shipping (DHL) as an alternative option.
Delivery Times
Order processing time: 2–5 business days
Express shipping time (DHL): 6–8 business days
Standard shipping time: 7–20 business days
Country Shipping Time
USA 8–14 business days
Canada 8–14 business days
Notes
1. For countries or regions not listed, please check the checkout page or contact our customer service team.
2. This table is for reference only; please check the checkout page for exact shipping costs and delivery times.
Incorrect Shipping Information
If you provided an incorrect shipping address or contact information, please contact our customer service team within two hours.
Please note that providing an accurate shipping address is the customer's responsibility. Once a package has been processed and shipped, we are unable to change the shipping address.
Please contact us at: caojianjun2862@gmail.com
Refund policy
Our return and exchange policy is valid for 30 days. We understand that selecting personal items online can be challenging. Therefore, all orders are eligible for return or exchange with a full refund within 30 days, provided you have proof of purchase; however, damage caused by normal wear and tear is not covered.
Please note that most Maybawa products (unused) can be returned if kept in their original packaging. Return shipping costs are non-refundable. Original shipping fees and additional service charges (such as gift wrapping fees) are also non-refundable.
However, if the return is due to an error on our part (e.g., you received the wrong or a defective item), we will cover the return shipping costs.
Subject to stock availability, we will process your refund or exchange upon receipt of the returned item.
Please note that once an item has been exchanged, it is no longer eligible for a refund.
If more than 30 days have passed since your purchase, we regret that we cannot offer a refund or exchange.
Free gifts included in special promotions are final sale items and cannot be returned or exchanged.
To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
Return shipping labels are provided only for defective products identified within the policy period.
Return shipping costs vary based on product weight, your delivery address, and your chosen shipping method.
The following items are non-returnable:
- Gift cards
- Personalized products
- Custom-made products
- Clearance/Special offer items
If your order arrives damaged or defective, or if you receive the wrong item or are missing items, please contact us at 123456@maybawa.com. Please give us the chance to serve you better! Our ultimate goal is your 100% satisfaction. We would love to hear your feedback and learn how we can improve! Feel free to email us anytime. Thank you!
For defective items purchased within the last year, you may request a 50% off discount code for the same product upon providing proof of purchase.
We require a receipt or proof of purchase to process your return.
Note: Please do not return items to the address displayed on the package. Refunds (if applicable)
Once we receive and inspect your returned item, we will send you an email to notify you whether your refund request has been approved.
If approved, we will process your refund, and the funds will be automatically returned to your credit card or original payment method within one week. Original shipping costs are non-refundable.
If you have completed all the above steps but still have not received your refund, please contact us at:
caojianjun2862@gmail.com
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please check your bank account again first.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. Refunds often require some processing time before appearing in your account.
If you have completed all the above steps but still have not received your refund, please contact us at caojianjun2862@gmail.com.
Sale items (if applicable)
Only regular-priced items are eligible for refunds; sale items cannot be refunded.
Exchanges (if applicable)
We only offer exchanges for items that are defective or damaged. If you need to exchange an item for the same one, please email us at caojianjun2862@gmail.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift voucher equivalent to the value of the returned item. We will mail the gift voucher to you once we receive the returned item.
If the item was not marked as a gift when purchased, or if the gift giver had the order shipped to themselves to give to you later, we will issue the refund to the gift giver, and they will be notified of the return.
Returns
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the time it takes for your exchanged product to reach you may vary.
You may choose any shipping method convenient for you. We strongly recommend using a shipping service that provides a tracking number so you can track your package. Please be sure to keep this tracking number safe. If you choose a shipping carrier that does not provide tracking, Buddha Stones is not responsible for packages lost in transit.
For further care instructions, please refer to this article: caojianjun2862@gmail.com
If you have any questions, please contact us via:
Facebook: caojianjun2862@gmail.com
Email: caojianjun2862@gmail.com
Return Address:
Company Name: maybawa
Please email caojianjun2862@gmail.com to obtain the detailed address.
About Maybawa
MAYBAWA is an original fragrance brand dedicated to the Eastern art of living with scent. The name embodies our aspirations: "Mei" (Beauty) represents a simple longing for a beautiful life, while "Bawa" evokes a sense of openness and vastness—much like fragrance itself, which is formless and colorless yet transcends mountains and seas to touch the human heart. Together, these characters reflect our core vision: to make the scent of beauty an accessible part of everyone's daily life.
We believe that scent is a vessel for memory and an outlet for emotion. Often, one might not recall the exact appearance of a city but will remember the waft of osmanthus on a street corner; one might struggle to articulate the day's fatigue yet let out a long, relieved sigh the moment incense is lit. The time it takes for a single incense stick to burn is enough to gently soothe taut nerves; carrying a sachet brings the fresh, botanical essence of nature into the streets and alleys of everyday life. Fragrance is never merely an embellishment; it is the very breath of life itself. MAYBAWA focuses on a single mission: infusing the scents of nature into the familiar objects of Chinese life, bringing fragrance back to the everyday rather than relegating it to a ritual kept on a high shelf.
This vision is rooted in our understanding of the Eastern art of incense. Chinese people have used incense for millennia—from the elegant gatherings of the Tang and Song dynasties to the simple practice of scenting clothes and bedding in ordinary households—and it has always been a constant companion. Unassuming and unpretentious, it subtly transforms the atmosphere of a space and calms a restless heart. MAYBAWA seeks to perpetuate this sense of composure—avoiding overpowering intensity or anxiety-inducing notes, and allowing the fragrance to arrive gently, at its own pace.
Our product line begins with "incense" and expands into four complementary series:
Incense sticks form the brand's foundation. We meticulously select natural ingredients, eschew chemical additives, and insist on manual blending and aging to faithfully recreate the layered top, middle, and base notes characteristic of Eastern incense traditions. Lighting a stick creates a quiet moment of solitude.
Incense holders serve as the sanctuary for the incense. Crafted from materials like pottery, wood, and stone, these vessels feature simple, restrained forms; they do not vie for attention with the fragrance itself, yet they create a striking focal point on any desk. A small incense holder provides a resting place for the burning incense, lending a visible sense of stability and calm to your workspace.
Sachets offer a fragrance you can carry with you. Blending traditional embroidery with contemporary textile craftsmanship, they can be worn, hung up, gifted, or kept for oneself. They liberate scent from a fixed space, allowing the fresh, botanical aroma to accompany you—a subtle, lingering presence amidst your clothing and bags.
Aromatic wood bracelets represent a dialogue between scent and the body. Made from carefully selected natural aromatic wood, the fragrance is understated yet enduring; worn on the wrist, it releases slowly with body heat, becoming smoother and richer over time. It is more than just an accessory; it is an object of tranquility for daily companionship.
From material selection to the finished product, Meibawa adheres to the philosophy that "less is more": we avoid ostentatious packaging and exaggerated claims, and we shun fleeting trends. Instead, we refine every object until it feels comfortable in the hand and offers peace of mind during use. We utilize biodegradable, eco-friendly packaging to minimize waste and transparently label the origins of our aromatic materials—never exaggerating benefits or peddling mysticism. Fine incense should not be an expensive ornament, but an affordable daily companion—this is our commitment to beauty and our respect for every user.
Meibawa’s official website is now live, offering worldwide shipping. Whether you are in the city or the countryside, busy or at leisure, we hope a wisp of incense helps you find a moment of personal peace. May every time you light it be a reunion with your inner self.
Our Mission
Meibawa’s mission is to provide consumers worldwide with carefully curated, handcrafted products while sparking conversations about the preservation of traditional craftsmanship.
We select authentic, high-quality objects of spiritual significance—so that whether you practice Buddhism or Christianity, you can find lifestyle items at Meibawa that resonate with your faith and traditions. Using incense as a medium and vessels as a vehicle—from incense sticks and holders to sachets and aromatic wood bracelets—we aim to nourish your spiritual life and infuse your daily routine with serenity and beauty. This humble mission stems from our extensive travels and firsthand experience with traditional incense culture; we have witnessed how a simple wisp of fragrance or a personal accessory can become a profound source of inner peace and stability.
Mebawa is dedicated to preserving objects of deep significance that foster harmony, joy, and a mindful, present-focused lifestyle. The symbols and patterns adorning our products—whether Eastern or Western in origin—embody themes of faith, protection, and healing; they attract positive energy, soothe restless minds, and bring tranquility and good fortune to you and your family.
At Mebawa, we continuously explore new product categories that meet the needs of modern households, enriching our selection to seamlessly integrate tradition into contemporary living. We strive to offer exceptional value, ensuring that every purchase you make with us is truly worthwhile.
We sincerely believe that honesty and transparency are the foundations of complete customer satisfaction. We value partnerships with like-minded, action-oriented collaborators who share our core values. Through our products, we hope to empower you to feel strong, wise, confident, optimistic, and exceptional.
Our Designs
Mebawa delights in collaborating with creatives worldwide to craft products that nourish the soul and spark inspiration. Traditional craftsmanship from Tibet, Nepal, China, Thailand, and beyond inspires many of our creations; we also honor and draw upon ancient Western traditions of religious art involving incense and ritual vessels. Each year, we visit these regions to build personal relationships with local artisans, ensuring that every procurement is conducted sustainably and responsibly.
We communicate directly with artists, leveraging years of on-the-ground engagement to expand and strengthen our network of regional creators. We aim to build an online platform that supports traditional artisans in Tibet, Nepal, and other areas in need of economic assistance—helping to preserve ancient crafts and bring their work to a wider audience. Why Choose Meibawa?
Authentic, high-quality spiritual artifacts and comforting collectibles;
Professional and attentive customer service via email and social media;
Fast and reliable worldwide shipping;
Secure and reliable order processing;
Support for multiple verified payment methods, including PayPal and credit cards;
A loyalty program to reward our long-term customers.
Natural Traditional Green Pomelo Incense Holder for Stick Incense
Handcrafted Elegance: Pomelo-Scented Good Fortune
Artisan-Crafted Ceramic Incense Holder
A wisp of curling smoke dispels the fatigue of daily life.
Design Inspiration
Guangdong Pomelo Leaves
Inspired by the forms of Guangdong pomelo leaves and fruit, the design distills the leaf's silhouette and the fruit's rounded shape, integrating them into the incense holder.
Leaf Silhouette
Naturally unfurled
Leaf-shaped accents
Pomelo Fruit Form
Rounded and full
"Pomelo of Good Fortune" – An Artisan Creation
Embodying auspicious Eastern symbolism, this piece features a vivid, plump pomelo design accented with delicate leaf-vein textures.
Hand-sculpted and meticulously polished.
Offers a superior user experience.
Resistant to tipping or toppling;
Compatible with incense sticks;
The holder keeps the stick upright and stable with ease.
Precisely engineered top opening;
Thoughtfully designed for secure, steady placement.
An elegant tray for a refined fragrance experience—
making every ritual of savoring scents
both stable and exquisite.
Features a specially designed non-slip base
with a soft, lustrous finish.
A high-temperature fired ceramic tray.
Find a moment of tranquility amidst a busy life.
Savor the drifting wisps of incense—
perfect for the bedroom or office desk,
as well as the tea room or study.
Ideal for uplifting the body and mind in various settings.
Oriental Elegance, Crafted with Artistry
Embodying the ingenuity of master artisans,
Handcrafted from start to finish,
Perfectly blending traditional aesthetics with modern spaces
To convey an elegant Oriental style.
The aroma is mellow and smooth—neither harsh nor drying.
The smoke drifts gently and soothingly when burning.
Crafted from finely ground, premium raw materials.

The gift set includes two tubes of hollow-core sandalwood incense.
An elegant sandalwood fragrance that calms the mind and soothes the spirit.
A poetic gift box—an ideal choice for presenting to friends and family.
It combines practicality with aesthetic appeal and is steeped in traditional culture.
The elegant box includes a selection of incense sticks.
Usage Scenarios
Up close, the fragrance greets you; from afar, its aroma lingers.
Seek to understand it, and a myriad of scents unfolds.