Frequently Asked Questions
How long does shipping take?
Standard shipping takes 7-20 business days. Express shipping takes 6-8 business days. Processing time is 2-5 business days.
What is your return policy?
You can return items within 30 days of receipt for a refund or exchange. Items must be in original condition.
How can I track my order?
Once shipped, you'll receive an email with a tracking number. You can use it to track your package on the carrier's website.
How do I use a discount code?
Enter your code in the "Discount code" field at checkout and click "Apply."
Are your products handmade and natural?
Yes, our products are handmade from natural materials. Due to their handmade and natural nature, they may present slight irregularities, and color may vary slightly from the pictures due to lighting effects.